For local delivery service:
If delivery attempt failed, the shipment will be automatically re-delivered on the next Yamato working day (or the date, time or address that we compromised with the consignee).
If you have any enquiries, please contact the Delivery Hotline at (+852) 2829-2222 during office hours (Monday to Saturday, 9am-1pm and 2pm-7pm#).
*Delivery time of local delivery service is from Monday to Saturday, 9am-7pm#.
#About the schedule of public holidays, please refer to: Delivery – Schedule of Holiday 2026